Privacy Policy

Phaino is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection law.

1. Who We Are

Phaino is the freelance creative practice of Fionnuala McGowan, based in Belfast, Northern Ireland. For the purposes of data protection legislation, the data controller is:

Fionnuala McGowan
hello.phaino@gmail.com

2. What Personal Data We Collect

We may collect and store the following personal data when you:

  • Contact us via email or website form

  • Sign up to our mailing list

  • Make a purchase or enquiry regarding artwork, prints, or commissions

This may include:

  • Name

  • Email address

  • Phone number

  • Payment or billing details (processed via secure third-party platforms)

  • Any information you choose to share (e.g., preferences or notes for commissions)

3. How We Use Your Data

We use your data to:

  • Process orders and payments

  • Respond to enquiries

  • Provide updates on exhibitions, editions, or events (if you have opted in)

  • Manage commissions or custom requests

Marketing communications are only sent if you have explicitly consented, such as signing up for the newsletter.

4. Sharing Your Data

We will never sell or trade your personal information. We may share necessary information with:

  • Trusted third-party providers such as Stripe or PayPal (for payments)

  • Shipping or delivery services for orders

  • Collaborators or venues, but only when strictly necessary and with limited information

All third parties are required to comply with UK data protection law.

5. Cookies

Our website may use cookies for performance, analytics, or basic functionality. You can control or disable cookies via your browser settings.

6. How Long We Keep Your Data

We keep your data only as long as necessary to:

  • Fulfil orders or commissions

  • Meet legal or financial record-keeping requirements

  • Provide ongoing services you have requested

Mailing list data is retained until you unsubscribe.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time (e.g., unsubscribe from emails)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email: hello.phaino@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact

If you have any questions about this policy or how we handle your data, please contact:

Fionnuala McGowan
hello.phaino@gmail.com